Modern Slavery Statement

Introduction

Flourish is committed to conducting business ethically and with integrity, and we take a zero-tolerance approach to modern slavery and human trafficking. This statement sets out the actions we have taken, and continue to take, to ensure that slavery and human trafficking are not taking place in our own operations or our supply chains.

We publish this statement in line with the UK Modern Slavery Act 2015 and as a demonstration of our ongoing commitment to fair and responsible business practices across our UK and UAE offices.

Our Business

Flourish is a specialist CRM agency delivering strategy, technology integration, and campaign execution for a wide range of clients, in B2C, B2B and Not for profit sectors. Our operations include:

  • Headquarters and creative/technical teams in the United Kingdom.
  • A regional office in the United Arab Emirates, supporting client delivery in the Middle East.

Our supply chain is relatively low risk for modern slavery because it consists largely of professional services, software, and technology partners. However, we remain vigilant and proactive in ensuring ethical labour standards throughout our business relationships.

Our Supply Chains

Our supply chains include:

  • Software and technology vendors (e.g., CRM platforms, analytics tools, cloud hosting providers).
  • Freelancers and contractors
  • Professional service providers (e.g., legal, accounting).

While our exposure to modern slavery risk is limited compared to manufacturing or logistics sectors, we recognise that any business can be indirectly affected through extended supply chains.

Policies and Commitments

We maintain internal policies and practices that reflect our commitment to human rights, including:

  • Code of Conduct: Sets clear expectations for employees, contractors, and suppliers regarding ethical conduct and compliance with labour standards.
  • Supplier Standards: We expect all suppliers and partners to operate in accordance with laws relating to forced labour, human trafficking, and fair employment.
  • Recruitment & Employment: Our recruitment process includes checks to confirm the right to work and protect against exploitation or forced labour.

Due Diligence and Risk Assessment

To reduce the risk of modern slavery:

  • We review and assess suppliers, particularly new vendors, to ensure they meet ethical labour standards.
  • We prioritise working with reputable technology and service providers who maintain robust compliance frameworks.
  • We monitor labour practices in regions where risks may be higher, including the UAE, and ensure any contractors or partners operate legally and ethically.

Training and Awareness

We provide guidance and awareness to managers and staff, particularly those involved in procurement and vendor management, to help them recognise signs of modern slavery and act if concerns arise.

Reporting Concerns

Employees, contractors, and partners are encouraged to raise concerns about unethical or illegal labour practices. We maintain a confidential reporting process and take all reports seriously, investigating and acting where necessary.

Our Next Steps

We will:

  • Continue to review our supplier onboarding process, adding due diligence steps for ethical sourcing where relevant.
  • Provide annual awareness training on modern slavery risks to our leadership and procurement teams.