Creativity isn’t dead. Today it has to work harder than ever to support CRM journeys and deliver the highly personalised experiences brands want and customers respond to.

Our team of designers, developers, writers, illustrators and editors create and re-purpose assets creating content that is both impactful and efficient.

From dynamic content that supports historical engagement or live experiences to segmentation-driven content strategy we’ll make sure that the right message gets to the right people at the right time.


  • Campaign development
  • Copywriting & Tone of voice
  • Customer journey creation
  • Illustration
  • Email design & build
  • HTML 5 banners
  • Concepting & design
  • Landing page design & build

Driving app usage through email for Citibank

Citibank briefed Flourish to develop a digital campaign to support a new product feature of their credit card in the Pan Asian region.

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