Accelerating growth through CRM for Nissan ME
When Nissan ME and KSA approached Flourish, they were looking to inject some innovation into their marketing. Read about our CRM approach.
Our work
We’re a team of copywriters, designers, strategic thinkers, planners, and developers. This diversity makes Flourish a vibrant place to work, and means we’re well equipped to handle anything you throw at us.
A fresh website for Rodericks Dental Partners
We helped Rodericks Dental Partners to design and develop a complex new website to support their 200+ nationwide UK practices.
Unleashing Sure Petcare’s CRM potential
We helped to successfully enhance Sure Petcare's CRM programme into a powerful tool for building & nurturing customer relationships.
Legacy acquisition from a ‘low engagement’ audience for Worldwide Cancer Research
Turning less engaged audiences into legacy pledgers for Worldwide Cancer Research through legacy acquisition marketing.
Holistic CRM solutions for the fast-paced world of online trading
We boosted Trade Nation's CRM performance with a holistic CRM solution based approach, personalised emails and improved customer insights.
Reducing CPA for Pai Skincare by 73%
Ditching the discounts – utilising CRM insights to inform a ‘full price first’ media strategy which reduced CPA and increased conversions.
Multi-channel optimisation delivers 331% ROI for Hey!Broadband
Our tailored multi-channel campaigns to distinct buying phases have helped Hey!Broadband achieve up to 331% ROI on marketing spend.
Creating a World of Tequila for Proximo
The Flourish team are proud to have successfully delivered three global brand properties for some of the world’s most prominent spirit brands
Acquiring New Customers in a 'Sea of same' for Hey!Broadband
We helped Hey!Broadband to elevate their brand and generate hundreds of sign-ups from new customers in Q1, with low CPA and high ROI.
Bringing Opus Energy’s Employee Value Proposition (EVP) to life
We proposed a complete office branding solution, focused on a day to celebrate and ‘relaunch’ their renewed customer service efforts.
Reducing Ad Spend Waste for Suez by 26%
In just 9 months, we reduced ad spend for global waste management company Suez by 58% and increased their conversions by 78%.
Relaunching the Thames Hospice Legacy Programme
Our revamp of Thames Hospice partners’ legacy marketing achieved 28 responses, 12 new pledgers, and a potential boost in £20,000 average-value legacy gifts.
Building support and reducing emissions for Drax
We achieved significant engagement and support in our strategic campaign for Drax, promoting Bioenergy Carbon Capture and Storage plans.
'Note-worthy' results for Samsung Galaxy S22 Series launch
We worked with Samsung to ensure smooth planning & delivery of their Galaxy S22 Series pre-order campaign across the GCC regions.
Boosting legacy gifts for Crisis
We devised a successful multi-channel strategy for Crisis to boost Gifts in Wills pledges, which indicated 40 new pledgers and £230,000 future legacy income.
Appealing Campaign Strategy & Implementation for PDSA
We helped PDSA with their 2021/22 Winter appeal, which attracted celebrity attention and raised over half a million pounds.
Attracting a younger audience for St Mungo’s
Find out how we helped Bristol based homelessness charity St Mungo's, to reach a younger audience and increase their donations.
Targeting a younger audience for PDSA
We worked with PDSA on their fundraising strategy, creating an engaging guide with a fresh design, and launching a virtual event, Dog's Dinner Challenge.
Uplift in lead generation for Clarke Willmott
With our help, Clarke Willmott achieved a 20% increase in lead generation, an 885% rise in form completions, and a 227% increase in calls.
From standard to first class: Optimising Trainline emails
We transformed Trainline’s declining email engagement, to being ranked #1 for e-newsletters, & #10 on overall email marketing on Dotdigital.
Developing Global Best Practice for Unilever Food Solutions
Our CRM improvements and data collection helped Unilever Food Solutions achieve a 571% increase in website newsletter sign-ups and a 10% increase in open rates.
Root and branch CRM overhaul
Since 2011, we’ve managed Samsung's global eCRM, overseeing 26x increase in open rates, £38+ ROI on flagship mobile launches, and 840% growth in addressable audience.
Elevating data-capture for Unilever Food Solutions
Unilever Food Solutions faced communication challenges with chefs. Flourish Team's global digital strategy, including Golden Questions, improved data quality and engagement.
Gaining actionable insight for Diabetes UK
We boosted legacy funding for Diabetes UK by creating a survey identifying existing supporters who've included the charity in their will.
Driving app usage through email for Citibank
Our digital campaign for Citibank's PayLite feature aimed to boost app downloads among high-value Pan Asian customers. We made 2400+ signups in Thailand.
Connected thinking for Samsung CRM
Flourish transformed Samsung's global eCRM strategy from inception, making email the top sales driver and exceeding event targets.
e-commerce site for Warwick Acoustics
We helped Warwick Acoustics, a start-up since 2016, develop a website with global e-commerce capabilities, synchronized currency pricing, and integrated logistics.
Developing a full e-commerce site for Ridgid Toolshop
Flourish helped RIGID Tools create a scalable eCommerce site, enhancing market reach and achieving their European expansion goal.
Using mobile & locality to increase B2B leads
SUEZ aimed to boost leads and conversions swiftly. We employed targeted PPC and LinkedIn strategies, which resulted in an 82% increase in B2B leads.
Helping Cokezone become the UK’s most visited FMCG site
We transformed Coca-Cola's loyalty scheme, Cokezone, by implementing a comprehensive CRM program, resulting in an 86.4% increase in customer engagement.
Inspiring chefs with authentic world recipes
We inspired chefs through a social media playbook, recipe videos, and informative content, boosting growth and confidence.
Reengaging eBay's customers
eBay achieved 45% better ROI and a 4x redemption rate through our daring direct mail campaign to re-engage inactive customers.
CLIC Sargent Gifts in Wills Month
Our Legacy Team's Gifts in Wills Month 2016 campaign led to a 52% increase in legacy forecast and 30,000 views of the Legacy film in two weeks.
